Computer User Support Specialist
This twelve (12) week, 96 clock hour program is designed to equip students with the critical people skills and technical knowledge to successfully work at the helpdesk.
Description
This program is designed to equip students with the critical people skills and technical knowledge to successfully work at the helpdesk of a company in any industry. Graduates of this program will know how to competently troubleshoot and problem solve computer end user issues. Graduates will know how to effectively communicate and interact with computer end users in an ethical and professional manner.